H06 Rentals Terms and Conditions

1. Introduction

These Terms and Conditions govern the provision of chauffeur-driven car rental services ("Services") by H06 Rentals ("we," "us," or "our") to you ("you" or "your"). By making a reservation or using our Services, you agree to be bound by these Terms and Conditions.

2. Reservations and Service Agreements

  • Reservations: Reservations can be made online, via our website, WhatsApp, Instagram, or by phone call. All reservations are subject to availability and confirmation by H06 Rentals.
  • Service Agreement: A service agreement will be provided to you at the time of service commencement. You must acknowledge the service agreement to finalize the booking.
  • Changes to Reservations: Changes to reservations, including service dates, pickup/drop-off locations, or vehicle type, must be made at least 48 hours before the scheduled pickup time and are subject to availability and company approval. Changes made less than 48 hours before the scheduled pickup time may incur a change fee.

3. Service Provision

  • Professional Driver: We provide a professional and experienced driver for all our Services. Our drivers are responsible for the safe operation of the vehicle.
  • Passenger Conduct: Passengers are responsible for their conduct and must respect the driver and the vehicle. Smoking, alcohol consumption, and illegal substances are strictly prohibited in the vehicle.
  • Luggage: Luggage must not exceed the vehicle's capacity.
  • Food and Drink: Clean, non-disruptive food is permitted in the vehicle.
  • Vehicle Use: The vehicle is to be used for personal transportation only and within Lagos State. Travel to other states requires prior written approval from H06 Rentals.
  • Travel Beyond Designated Areas: Trips to areas beyond Ketu, Okota, Iyana-Ipaja, Berger, and Ajah will incur an extra charge of 15% of the booking rate.
  • 12-Hour Trips: All 12-hour trips booked for departures after 6 PM have a fixed end time of 6 AM the following day.
  • 12-Hour Security Escort Services: All 12-hour security escort services within Lagos booked for departure before 4 PM have a fixed end time of 12 AM the same day.

4. Payment

  • Payment Methods: We accept online payments, debit card, and credit card (Visa and Mastercard).
  • Service Fees: Service fees are calculated based on the chosen vehicle type, service duration, and any additional services requested.
  • Additional Charges: Additional charges may apply for services such as airport pickups/drop-offs, waiting time, and travel beyond designated areas.
  • Fuel: The vehicle will be provided with a full tank of fuel for daily rentals. For travel trips and long-term rentals (48 hours minimum), you can choose to fuel the vehicle yourself, which may lower the base service cost.

5. Liability

  • Passenger Liability: You are responsible for any damage caused to the vehicle by you or your passengers.
  • Company Liability: H06 Rentals is responsible for any damage or injury caused by the negligence of our driver.
  • Accidents: Any accidents or incidents involving the vehicle must be reported to H06 Rentals immediately.

6. Cancellation and Refunds

  • More than 48 hours' notice: Full refund.
  • Less than 48 hours' notice: 50% cancellation fee applies.
  • No-show: No refund.
  • Cancellation by H06 Rentals: Full refund will be provided if H06 Rentals cancels the reservation.
  • For detailed information regarding our refund process, please refer to our Cancellation and Refund Policy.

7. Termination of Service Agreement

H06 Rentals reserves the right to terminate the service agreement at any time if you or your passengers violate these Terms and Conditions, or if the vehicle is used for any illegal or prohibited purposes.

8. Amendments

H06 Rentals reserves the right to amend these Terms and Conditions at any time. Any changes will be posted on our website and will be effective immediately upon posting.

9. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any dispute arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Nigeria.

10. Data Privacy

H06 Rentals collects and processes personal data in accordance with the Nigeria Data Protection Regulation (NDPR). We collect your data for the purpose of providing and managing your service agreement. Your data will be kept confidential and will not be shared with third parties without your consent, except as required by law.